Terms of Service

Welcome to Streaml. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Streaml, Inc. ("Streaml," "we," "us," or "our") governing your access to and use of our AI-powered sales automation platform, including all related websites, applications, and services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Eligibility

• You must be at least 18 years old to use the Service
• You must have the legal capacity to enter into binding contracts
• If using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms

Authorization

If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" will refer to such entity.

Streaml provides an AI-powered sales automation platform designed to help businesses:

• Identify and qualify potential leads and prospects
• Automate outreach and follow-up communications
• Manage customer relationships and sales pipelines
• Generate personalized sales content using artificial intelligence
• Analyze sales performance and optimize strategies

Service Availability

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

Third-Party Integrations

The Service may integrate with third-party platforms and services. Your use of such integrations is subject to the terms and policies of those third parties.

Account Creation

• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the accuracy of your account information
• One person or entity may not maintain multiple free accounts

Account Security

• You are responsible for safeguarding your account credentials
• You must notify us immediately of any unauthorized access or security breach
• You are liable for all activities that occur under your account
• We recommend enabling two-factor authentication when available

Account Sharing

Account credentials may not be shared with third parties. Each user must have their own account with appropriate subscription level.

You agree to use the Service in compliance with all applicable laws and regulations. You shall not:

Prohibited Activities

• Use the Service for any unlawful purpose or to violate any laws
• Send unsolicited commercial communications (spam) in violation of applicable laws
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Use automated systems to access the Service in a manner that exceeds reasonable use
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Remove, alter, or obscure any proprietary notices on the Service

Content Restrictions

• You may not upload or transmit content that is unlawful, harmful, threatening, abusive, or defamatory
• You may not use the Service to distribute malware or other harmful code
• You are responsible for ensuring your content does not infringe third-party rights

Compliance with Anti-Spam Laws

You agree to comply with all applicable anti-spam laws, including CAN-SPAM, GDPR, and CASL. You are solely responsible for obtaining necessary consents before sending communications through our Service.

Subscription Plans

• Access to certain features of the Service requires a paid subscription
• Subscription plans and pricing are available on our website
• We reserve the right to modify pricing with reasonable notice

Billing

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated in these Terms
• You authorize us to charge your payment method for all applicable fees
• Failed payments may result in suspension or termination of your account

Free Trials

We may offer free trial periods. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds are provided for partial billing periods

Streaml Ownership

The Service and all related technology, including software, algorithms, designs, graphics, and documentation, are owned by Streaml and protected by intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property except the limited license to use the Service.

License to Use Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription period.

Restrictions

• You may not copy, modify, or create derivative works of the Service
• You may not sublicense, sell, or transfer your access to the Service
• You may not use our trademarks without prior written consent

Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide license to use such feedback without compensation or attribution.

Your Content

You retain ownership of all data, content, and materials you upload or input into the Service ("User Content"). You grant Streaml a limited license to use, process, and store User Content solely to provide and improve the Service.

Data Processing

• We process your data in accordance with our Privacy Policy
• We implement appropriate security measures to protect your data
• We do not sell your data to third parties

Data Portability

You may export your data from the Service at any time. Upon termination, you will have a limited period to export your data before it is deleted.

Responsibility for Content

You are solely responsible for the accuracy, quality, and legality of User Content and the means by which you acquired such content.

Disclaimer of Warranties

Limitation of Liability

• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amounts paid by you in the twelve months preceding the claim
• We are not responsible for any loss of data, profits, or business opportunities

AI-Generated Content

The Service uses artificial intelligence to generate content and recommendations. We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content. You are responsible for reviewing and verifying all AI-generated content before use.

Third-Party Services

We are not responsible for any third-party services integrated with or linked from the Service. Your use of third-party services is at your own risk.

You agree to indemnify, defend, and hold harmless Streaml, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your User Content or any content you transmit through the Service
• Your infringement of any third-party rights

Termination by You

You may terminate your account at any time by canceling your subscription and closing your account through the account settings.

Termination by Streaml

We may suspend or terminate your access to the Service at any time, with or without cause, including if:

• You violate these Terms
• You fail to pay applicable fees
• Your use of the Service poses a security risk
• We are required to do so by law

Effect of Termination

• Upon termination, your right to use the Service immediately ceases
• You will have 30 days to export your data after termination
• We may delete your data after the export period expires
• Provisions that should survive termination will remain in effect

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

• Informal Resolution: First, by contacting us to attempt to resolve the dispute informally
• Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration
• Class Action Waiver: You waive any right to participate in class action lawsuits or class-wide arbitration

Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

We may update these Terms from time to time. When we make material changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email or through a prominent notice on the Service
• Changes will take effect 30 days after notice unless otherwise specified

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiry within 30 business days.